Category: Main -> FAQ
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· How do I start selling items on cy-Mall? Selling products on cy-Mall has been simplified down to 3 required steps and 1 optional step.
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· How do I use the demo? The demo is a very handy feature if you want to learn more about how cy-Mall works. While you are on the Edit Account page you will see a field which says "cy-Mall Facebook ApiKey", in this field you will type "test_key" (without the quotes). Once you do that, you will have full access to the demo cy-Store. You will be able to add products, edit products,... This is a good chance for you to test all of cy-Mall's feature without any risks. Content on the Demo cy-Store gets reset every 12 hours [ Back to Top ] | |
· What are the special commands for setting up Back Order Date? To make things more convinient to you, we have setup this field to be as expandable as possible. You will see this field while adding products and updating your product stock. This field will allow the following commands plus many others
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· I want to buy a product, what do I do? First you must ensure that your account has been setup correctly. If it is setup correctly, when you are on the product page, you should see a buy now button. cy-Mall will send all the product information to secure servers to process the transaction. Once you have filled out all the information, you will be brought back to cy-Mall's website with confirmation of your purchase. You will also get an email indicating what you may need to ensure you get your product and how to contact cy-Mall in the case of issues with the seller. [ Back to Top ] | |
· Someone has bought a product from my cy-Store, what shall I do next? Once a user buys a product sends you an email, you will get a detailed email indicating what you will need to do in order to send the product to the user. These are the steps you will be asked to follow.
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· What are benefits of cy-Mall over eBay? There are several benefits of using cy-Mall over eBay. A typical sale on eBay may cost you more than you would think. There are listing fees, PayPal fees, Final Value Fees. cy-Mall uses a flat transaction rate, depending on the account you have, you will be saving a lot of money on each product you sell. Listing a product is completly free. Having your listing on cy-Mall will allow for your products to be seen not only on the internet and Facebook, but also allows you to place your listings on your profile page. Listings on your page will contain all the useful information and direct links to your products. [ Back to Top ] | |
· How do I review your financial records on cy-Mall? it may be possible that you have lost of transactions, in that case you can review all transactions placed in the past 2 months (unless you have a subscription which you can then download any period of time you wish). You can visit your Financial Manger and you can view all transactions placed in the period. You may also print invoices from your Financial Manager from all transactions. [ Back to Top ] | |